setanTerms of Use
When you join setan, you enter into an agreement with us about how our platform operates, what we expect from you, and what you can expect from us. These terms set out the rules that govern your account, your deposits and withdrawals, how bonuses work, and how we handle disputes. We've written them in plain language so you understand your rights and responsibilities on setan.
Our terms cover account eligibility, deposit and withdrawal mechanics, bonus playthrough requirements, and the jurisdiction-restricted nature of our service. We also explain how we handle your data, resolve complaints, and what happens if you breach our terms. These are not generic boilerplate—they reflect how we actually operate setan.
By creating an account on setan, you agree to these terms. If you do not agree with any part of them, do not open an account. If you have questions about any term, our support team can clarify before you sign up.
Account eligibility and opening conditions on setan
To open an account on setan, you must be at least 18 years old and a resident of a jurisdiction where our services are legally available. Our services are available only where local law permits online gaming and sports wagering. You are responsible for verifying that access and use of setan comply with your own jurisdiction's applicable law. We do not offer our services in jurisdictions where online wagering is prohibited.
When you sign up for setan, you provide your name, email, phone number, and date of birth. We verify this information during account creation. Before your first withdrawal, we require identity verification—you upload a government-issued ID (passport, driver's licence, or national ID card). This Know Your Customer (KYC) process protects your account and complies with anti-money-laundering regulations.
You may hold only one setan account. If we discover duplicate accounts linked to the same person, we reserve the right to close all but one and forfeit any balances. You must not share your account credentials with anyone else. You are responsible for all activity on your account, whether authorised by you or not. If you suspect unauthorised access, contact our support team immediately.
- Account eligibility
- You must be , a resident of a supported jurisdiction, and comply with local law.
- Identity verification
- We require government ID before your first withdrawal; this protects your account and ensures compliance.
- One account per person
- Duplicate accounts are prohibited; we close duplicates and may forfeit balances.
- Account security
- You are responsible for keeping your credentials confidential and reporting unauthorised access immediately.
Deposits and payment methods on setan
We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet). Deposits are processed instantly; your balance updates within seconds of confirmation. We do not charge deposit fees. The minimum deposit amount is set in your account dashboard; it may vary by payment method.
When you deposit on setan, you confirm that the funds are yours and that you are not using stolen, borrowed, or illicit money. We reserve the right to refuse or reverse any deposit we believe violates this condition. If a deposit is reversed, your account balance is adjusted accordingly.
Deposits made during promotional periods may be subject to bonus terms. If you receive a welcome bonus or promotional credit, it is subject to playthrough requirements before you can withdraw it. We explain playthrough terms clearly at the time of deposit; read them carefully before accepting a bonus.
Withdrawals and account balance on setan
You may withdraw your account balance at any time, subject to verification and playthrough requirements. To withdraw, log into your setan account, select your payment method, and enter the amount. If your account is verified, the withdrawal processes immediately. If not, we ask for ID verification first. Once approved, funds transfer to your linked account (mobile banking, local payment, bank account, etc.) within the timeframe set by that payment provider.
We do not guarantee specific withdrawal timeframes. Withdrawal speed depends on your payment provider, your bank, and verification status. Some withdrawals may be subject to review if we detect unusual activity or if the amount exceeds your tier limit. During review, we may contact you to confirm the withdrawal request.
Your account balance is denominated in Indonesian Rupiah (IDR). If you deposit in another currency, we convert it at the exchange rate current at the time of deposit. We do not guarantee exchange rates and are not responsible for currency fluctuations.
We operate setan with transparency. Our terms reflect our actual practices, not generic templates. If something is unclear, ask us before you sign up.
Bonus terms and loyalty policy on setan
Bonuses on setan—welcome offers, weekly cashback, referral rewards, and seasonal promotions—are subject to specific terms. We describe each bonus's eligibility, claim method, and playthrough requirement when you receive it. Playthrough means you must wager the bonus a certain number of times before you can withdraw it. For example, a bonus with 5x playthrough must be wagered five times before it converts to withdrawable cash.
Bonuses expire if not claimed within the specified window (typically 30 days). Expired bonuses are forfeited and cannot be recovered. Bonuses are non-transferable and cannot be combined with other offers unless explicitly stated. If you breach our terms, we may forfeit any unclaimed bonuses.
Our loyalty program awards points for every wager on setan. Points accumulate toward tier upgrades (Bronze, Silver, Gold, Platinum). Tier status resets monthly and determines your weekly cashback percentage and withdrawal limits. Loyalty points do not expire as long as your account remains active. If your account is closed, any unclaimed loyalty points are forfeited.
Dispute resolution and complaints on setan
If you have a complaint about setan, contact our support team via email or live chat. We aim to respond to complaints within 24 hours on weekdays. We investigate your complaint and provide a resolution or explanation. If you are not satisfied with our response, you may escalate your complaint to our management team.
We keep records of all complaints and resolutions. If a dispute cannot be resolved through our internal process, you may pursue external dispute resolution through applicable regulatory bodies in your jurisdiction. We cooperate fully with regulatory investigations and complaints.
We do not accept liability for losses resulting from your own actions—for example, if you lose money due to poor betting decisions or if you share your account credentials with someone who accesses your account. We are liable only for losses directly caused by our negligence or breach of these terms.
Jurisdiction and applicable law
setan operates under the laws applicable to our jurisdiction. These terms are governed by those laws. Any dispute arising from your use of setan is subject to the jurisdiction and courts of our operating location. By using setan, you consent to this jurisdiction.
Our services are available only in jurisdictions where online gaming and sports wagering are legal. If you access setan from a jurisdiction where it is prohibited, you do so at your own risk. We are not responsible for any legal consequences you face as a result of accessing setan from a prohibited jurisdiction. Users are responsible for verifying that their access complies with their own jurisdiction's law.
We reserve the right to modify these terms at any time. Changes take effect immediately upon posting to our website. Your continued use of setan after changes are posted constitutes acceptance of the modified terms. If you do not accept the changes, you must close your account.
Account closure and termination
You may close your setan account at any time by contacting our support team. Upon closure, your account balance is paid out to your linked payment method (subject to verification). Any unclaimed bonuses or loyalty points are forfeited.
We may close your account if you breach these terms, if we suspect fraudulent activity, or if you access setan from a prohibited jurisdiction. If we close your account due to breach, we may forfeit your balance. We will notify you of account closure and the reason, unless doing so would violate applicable law.
These terms govern your relationship with setan. They are binding and enforceable. If any part of these terms is found to be invalid or unenforceable, the remaining terms remain in effect. Our failure to enforce any term does not constitute a waiver of that term.